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What Is Customer Success? — Wiki
Customer Success is a long-term plan that is technically created and professionally guided in order to maximize customer and business sustainable demonstrated benefit.. Anticipating client difficulties or queries and giving proactive solutions and responses is what customer success is all about.
What Is Click-Through Rate? — Wiki
The Click-Through Rate (CTR) is a percentage-based efficiency metric that calculates the click's number of times of an ad, organic search engine results result, or emails is clicked.. Percentage of people who click on a component after being exposed is termed as click-through rate (CTR)
What Is Conversion Rate? — Wiki
The conversion rate is the percentage of people that perform an action that results in your company's acquisition goals out of all traffic.. What exactly is a conversion rate? and how to improve it